Popular Articles
ServePort - Serving Party Support
Overview Safari's delivery portal support requests can be categorized into four types: Serving Party did not receive the email with login credentials Serving Party believes the delivery portal is down Serving Party cannot download your responsive ...
Workflow - Add / Close / Delete Matters
ADD MATTERS VIDEO (4 min) - Matter Creation, Reviewers, and Duplicate Alerts Overview There are three ways in which new matters can be created in Safari from served documents: Registered Agent Feed - The served document will be saved in the Served ...
WHAT'S GNU (Release History)
General information About Major and Minor Releases Safari issues major upgrades (e.g., v1.4) every 2 to 4 months, with annual version sequences (v1.x for 2020, v2.x for 2021, and so on). Minor updates (e.g., v1.4.2), including bug fixes and small ...
Reports - Standard Reports & Fields
Standard Reports and Use Cases Below is a list of the standard reports in Safari, the source of the data for each report, and common use cases. Report Data Set Matter Types Included Description / Use Case All Data Matters All Types DESCRIPTION: This ...
Setup - Subtypes
Overview NOTE: Only system Owners can edit Subtypes. For more information see Setup - Users. Safari requires a Subtype field in every matter. You can use and configure Subtypes for several purposes, including matter assignment, workflows, transfers ...