Subpoena Manager for CCPA & FCRA Compliance

For businesses needing to comply with privacy and data protection laws, Subpoena Manager also provides a comprehensive solution for handling customer information requests. A customized ServePort intake portal is configured to guide consumers through the submission process, without the need for support or additional assistance:

• CCPA: Subpoena Manager enables businesses to efficiently process consumer requests for access to personal data, providing a secure and organized method for consumers to submit requests and businesses to deliver the required information.

• FCRA Section 609(e): The system also supports businesses in meeting the requirements of Section 609(e) of the Fair Credit Reporting Act, enabling them to respond to identity theft claims by securely providing relevant records to consumers.

Features and Benefits

• All Levy Types and Workflows: Levy Manager supports the full range of garnishment types. For point-in-time levies, it handles both 1-step and 2-step processes, partial and full releases, and both account and safe-deposit box levies. For continuous levies, it manages ongoing holds and multi-account reviews. Funds can be seized by placing a hold within the account or by transferring to a general ledger.

• Levy Intake: AI-Assisted Data Capture and ServePort: Levy Manager captures levies from government agencies in any format (X9.129, spreadsheets, PDFs, or scanned paper) and uses AI to extract key data, enabling structured, automated workflows without manual data entry. The ServePort Agency Portal provides a dedicated intake channel for government agencies, with automatic data extraction and matter creation.

• Automated Subject Search and Account Lookup: For institutions with account lookup integrations, Levy Manager automates the subject search and account lookup process entirely. Account information (including balances, ownership, account location, and ACH transaction data) is automatically populated into the Account Review Worksheet, eliminating manual data entry and the errors that come with it.

• Account Review Worksheet: The Account Review Worksheet centralizes all relevant account data into a single interface, making it well-suited for complex multi-account scenarios. It automatically balances seized funds, remaining balances, and processing fees against exemptions and offsets, and provides direct visibility into ACH transactions.

• Transaction Automation and No-Touch Workflows: Levy Manager automates the full range of account transactions, including holds, fund seizures, transfers, payments, reversals, and releases. For institutions with API integrations, this creates the conditions for fully automated, no-touch processing of qualifying government agency levies, with auto-generated responses delivered directly to the issuing agency in the ANSI-approved X9.129 format. For other order types, users can generate and send responses using templates.

• Seizing Funds: Levy Manager supports multiple methods for seizing funds, including transfers to a general ledger and holds within the account. It also manages account freezes for continuous levies and supports states that require holding a multiple of the levy amount beyond the base seized amount.

• Exemption and Payment Tracking: Levy Manager includes tools for tracking exemptions throughout the lifecycle of an order, as well as payment tracking to monitor funds that have been seized, paid out, or released.

• Compliance Configuration: Levy Manager includes a suite of configurable compliance features designed to help financial institutions implement and document their garnishment policies. These include notification templates for customer and agency communications, exemption tracking fields to record which exemptions were applied to each account, an account location field to support multi-state exemption analysis, and warnings that flag potential compliance issues such as undomesticated orders, multi-state exemption conflicts, and orders issued by restriction states.

• Visual Timeline and Audit Readiness: Every order includes an interactive timeline covering the full lifecycle of compliance events, from initial account review through final payment or release. The timeline provides click-through access to individual decision points and is backed by a detailed Transaction Ledger, giving institutions an audit-ready record at any point in the process.

• Management Reporting: Levy Manager provides management reports that track levy volumes, seized amounts, and compliance status. All actions are logged for complete transparency and audit support.

Central Intake Manager™

Features and Benefits

• Centralized Served Document Intake: Regardless of the method of service (online intake portal, internal branch/office portal, data feed, or direct upload), every served document arrives with metadata and the ability to view the file alongside the fielded information. The result is faster review and streamlined assignment.

• Reducing Risk with Automated Intake: Safari can automate the download of documents from your registered agent, saving valuable time and reducing deadline risks. Use ServePort to receive documents electronically, and automate matter creation with pre-populated data from the serving party.

• Visibility: Gain complete visibility over all incoming documents in one centralized platform, with an automatically captured audited log.

• Audited and Secure Transfers: When documents need to be managed in a different system, you can route documents to the correct team or individual for review, set alerts for duplicate service, and track transfers to ensure they are acknowledged and processed promptly. All transfers are encrypted and secure.

• Easy Implementation: The module is simple to implement, with no IT support needed. Safari's platform is fully configurable online to suit your needs.