Welcome to Safari!

Welcome to Safari!


Safari is the only solution specifically designed for legal order processing teams that handle served documents, third-party subpoenas, document requests, attachments, levies, and court ordered garnishments.  

Safari offers three products: 
  1. Subpoena Manager*
  2. Levy Manager
  3. Central Intake Manager
*With customized ServePort intake portals (see below), Subpoena Manager can also be used to receive and respond to various types of customer information requests, including personal data requests under the California Consumer Privacy Act (CCPA) and to identy theft information requests under Section 609(e) of the Fair Credit Reporting Act (FCRA).

ServePort® Intake Portals

ServePort, which is short for service of process portal, is a core component of all our products, designed to streamline the intake of legal documents and other information requests. ServePort provides three main types of intake portals for varying business needs:  
  1. Service of Process for Legal Documents: Typically used as a centralized site for receiving service of process for all legal documents, or it can be configured to receive only specific document types, such as levies, garnishments, and subpoenas.
  2. Internal Document Receipt: ServePort portals can be set up to receive documents internally, such as from bank branches or other departments within the organization.
  3. Customer Information Requests: ServePort can also be used to intake customer information requests, such as those related to personal data under the California Consumer Privacy Act (CCPA) and identity theft claims under Section 609(e) of the Fair Credit Reporting Act (FCRA).
Whether your company is large or small, you can seamlessly implement any or all of these products for a single team or deploy them separately across multiple teams.  For more information about any of these products, contact your Customer Success Manager at Safari.

Safari also enables workflow automation using APIs to integrate with financial core systems, data warehouses, and reporting engines.  For more information, see Setup - Automation with API Integrations.  
IdeaDELIVERING DOCUMENTS TO YOUR OWN OUTSIDE COUNSEL.  Companies are also using Safari's delivery portal to securely send first-party litigation documents and materials to their outside counsel. It's an easier than encrypted email or setting up SFTP sites, and it has a built-in audit trail.  For more information, see the help topic about Delivery to Outside Counsel.

Subpoena Manager

Safari's Subpoena Manager provides you control and improved productivity over this high-volume process with third parties.  Our purpose-built system simplifies tracking, correspondence, document delivery, and payment collection, while simultaneously helping you ensure compliance.

Features and Benefits

  • ServePort Automates Intake:  ServePort intake portals can be configured to receive subpoenas directly from the Issuing Party, and can also be used by bank branches to submit served subpoenas directly into Safari, streamlining the process and reducing the risk of documents being lost during transmission.

  • Automation and Productivity:  Pre-populated templates for correspondence and standard forms save time and reduce manual work. Notes and @mentions allow easy collaboration and information sharing.

  • Secure, Audited Response Delivery: No file size or type limits, with fast upload capabilities. All document deliveries are fully encrypted (at rest and during transmission), and a permanent audit record is maintained for every document sent, accessed, or downloaded.

  • Invoicing and Payment Collection: Automatically generate invoices for cost recovery, or attach custom invoices as needed. Serving parties can pay invoices via credit card at the time of document download.

  • Compliance and Risk Reduction: Subpoena Manager offers alerts for duplicate subpoenas, out-of-jurisdiction warnings, and notifications for subpoenas that prohibit disclosures. For financial institutions, it helps ensure compliance with both state and federal RFPA requirements. Additionally, Safari enables data feeds for criminal and other subpoena types into BSA databases, facilitating timely SAR reporting.

  • Auditing without "Shadow Data Entry":  Data doesn't need to be manually re-entered to track actions.  For example, when sending correspondence, all actions are logged and audited, eliminating the need for manual tracking in spreadsheets.

  • Management Reporting: Subpoena Manager includes a powerful reporting engine that is easy to configure, making it easy to review matter volumes for resource planning and other metrics. 

  • Easy Implementation: The module can be implemented in as few as several setup and training sessions with Safari. No IT support is required, as Safari’s platform is fully configurable online.

Subpoena Manager for CCPA & FCRA Compliance

For businesses needing to comply with privacy and data protection laws, Subpoena Manager also provides a comprehensive solution for handling customer information requests. A customized ServePort intake portal is configured to guide consumers through the submission process, without the need for support or additional assistance:

  • CCPA: Subpoena Manager enables businesses to efficiently process consumer requests for access to personal data, providing a secure and organized method for consumers to submit requests and businesses to deliver the required information.

  • FCRA Section 609(e): The system also supports businesses in meeting the requirements of Section 609(e) of the Fair Credit Reporting Act, enabling them to respond to identity theft claims by securely providing relevant records to consumers.

Levy Manager

Levy Manager is designed to help financial institutions efficiently process levies, garnishments, and attachment orders, reducing the manual effort and risks associated with this high-volume process. By automating key steps, Levy Manager streamlines workflows and ensures timely, compliant processing—even when you receive a flood of orders on a Friday.

Features and Benefits

  1. Seamless Levy Intake: Levy Manager captures levies from government agencies in any format—X9.129, spreadsheets, PDFs, or even scanned paper—and extracts the key data to enable structured, automated workflows. This eliminates the need for manual data entry and reduces errors.  The ServePort Agency Portal is specially designed for government agencies, enabling automatic data extraction and matter creation in Levy Manager, and saving paper and wasted time.

  2. Automated Workflows: For companies that implement API integrations, Levy Manager automates the search for matching customers and accounts, and actions like freezing accounts and transferring funds. Levy Manager also automates responses for "No Customer" and "No Funds" levies, requiring no manual intervention. For other levies, users can review and send responses with just one click.

  3. Faster Turnaround Times: Even during high-volume periods, Levy Manager enables rapid processing, allowing businesses to respond to levies promptly—reducing legal and compliance risks associated with delays.

  4. Reduced Risk of Errors: By eliminating manual data entry and automating compliance checks, Levy Manager reduces the risk of errors and compliance violations, ensuring a more accurate and efficient process.

  5. Compliance and Risk Reduction: Levy Manager helps businesses stay compliant with regulatory requirements, whether requests for data during OCC regulatory audits or to comply with CFPB’s Consent Order regarding the processing of court orders.

  6. Management Reporting and Auditing: Levy Manager provides powerful tools for resource planning, with management reports that track levy volumes, seized amounts, and compliance status. All actions are logged and audited for complete transparency.

Central Intake Manager

Central Intake Manager is a holistic solution to centralize the intake of all served documents, whether received by your registered agent, served in paper at your headquarters or branch offices, or through Safari's revolutionary new ServePort intake portals, a solution for voluntarily receiving service of process electronically.  Central Intake Manager not only centralizes all intake into one system, it then streamlines review, routing and transfer of documents to the appropriate departments or teams.  Central Intake Manager allows businesses to move away from manual processes, replacing outdated systems like spreadsheets and emails with an efficient, auditable intake log. This ensures that no document is falls through the cracks, and transfers to other systems and teams are confirmed with verified receipt.

Features and Benefits

  1. Reducing Risk with Automated Intake:  Safari can automate the download of documents from your registered agent, saving valuable time and reducing deadline risks.  Use ServePort to receive documents electronically, and automate matter creation with pre-populated data from the serving party.

  • Visibility:  Gain complete visibility over all incoming documents in one centralized platform, with an automatically captured audited log.

  • Audited and Secure Transfers: When documents need to be managed in a different system, you can route documents to the correct team or individual for review, set alerts for duplicate service, and track transfers to ensure they are acknowledged and processed promptly. All transfers are encrypted and secure.

  • Easy Implementation: The module is simple to implement, with no IT support needed. Safari’s platform is fully configurable online to suit your needs.


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