Levies - Agency Electronic Levies

Levies - Agency Electronic Levies

Electronic Levies: A Game-Changer for Financial Institutions

Idea
VIDEO (8 mins) - Levy Manager Automation 
Safari's Levy Manager transforms the levy process. Our system can receive any form of electronic levy from agencies, automatically extract the relevant data into Safari fields, and trigger seamless workflows. If an agency is unable to deliver an electronic levy, simply scan and upload the document into Safari, and we’ll handle the data extraction.

With fully automated processes, situations like "No Customer" or "No Account" levies can now be fully automated, achieving the dream of no-touch levies. Even when a levy process isn’t entirely automated, the time savings and risk reduction will be significant.

This help page covers the following topics:

  • List of Registered and Recognized Agencies
  • How to register an agency
  • Appointing Safari as an agent to receive electronic levies from agencies

Registered Agencies & Recognized Agencies

Overview

Safari categorizes agencies into two types: Registered and Recognized. Here’s what each term means:

  • Registered Agency (Service + Data Extract): This agency serves electronic levies to Safari customers through an SFTP secure site or the ServePort Agency Portal. No paper levy is received by the financial institution, and the matter is automatically created in Safari. Regardless of whether the levy is in X9.129, spreadsheet, or PDF format, Safari extracts key levy data and stores it in the matter fields during creation. In addition, Safari will have established the format and a secure data exchange method for delivering answers back to the agency.

  • Recognized Agency (Data Extract only): Safari has trained Levy Manager to extract data from PDF copies of levies from these agencies. However, these agencies do not deliver electronic levies to Safari.

List of Agencies

Below is the list of Registered and Recognized agencies.  We will update the list each month, so please check back for updates.
Agency Name
Status
Notes
Alabama DOR
Data Extract

Arizona DOR
Service + Data Extract

California EDD
Data Extract

California FTB
Data Extract
Levy, Levy Personal, Levy Corp
Florida DOR
Data Extract
Includes child support levies
Georgia DOR
Data Extract
Both delinquencies and levies
Idaho State Tax Commission (ISTC)
Service + Data Extract

Illinois DOR
Service + Data Extract
Pending (est. March 1, 2025)
Indiana DOR
Service + Data ExtractOutsourced by IN DOR to UCB
IRS
Data Extract
668A levies
Montana DOR
Data Extract
Outsourced by MT DOR to Williams Investigations and Primus Law
New Mexico DOR
Data Extract

South Carolina DOR
Data Extract

Wisconsin DOR
Service + Data Extract
Automated payments available in 2Q 2025

How to "Register" an Agency (or cause Safari to "Recognize" the levy)

The Registration Process - Meeting with an Agency

The ideal solution is for an agency to become registered, meaning they’ve set up an electronic connection with Safari for serving electronic levies. To begin this process, a meeting must be scheduled between Safari and the agency. Safari will handle all onboarding activities, and the only requirement is that the agency wishes to serve its levies electronically rather than on paper.

The Process to Recognize an Agency - Training on Levy Forms

If an agency is not ready to serve electronic levies, you can still have them recognized by providing Safari with five sample levies. These actual levies allow Safari to train Levy Manager to recognize the form and extract relevant data into the matter fields. This does not require any involvement from the agency, as Safari can handle the training on its own.  

Appointment of Safari as Agent for Service of Electronic Levies

For any agency that becomes a Recognized Agency, Safari must act as an agent of the financial institution to receive the levy or legal order directly from the agency on the bank's behalf. As illustrated in the diagram below, Safari facilitates the delivery of electronic levies from government agencies for our financial institution customers. To confirm this relationship, Safari will provide your organization with a document titled 'Appointment of Safari SOP as Financial Institution Agent for Electronic Service of Process Exchange,' which must be signed by your organization. Once signed, this document authorizes the agency to work with Safari on your behalf. For more information, please contact your Safari Customer Success Manager.

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